Effective Date: 03/03/2025

At Circle C Transformers Pty Ltd (ABN : 64 680 816 415) (“Circle C Transformers“, “we“, “us” or “our“), protecting your personal information is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us.

What Information We Collect

We may collect the following types of personal information:

• Identity Details: Name, date of birth, and similar identifiers.
• Contact Details: Address, email address, phone number.
• Financial Information: Payment information processed securely via trusted third-party providers (we do not store your card details).
• Transaction Information: Details about purchases and payments between you and Circle C Transformers.
• Technical and Website Usage Data: IP address, browser type, access times, pages visited (through cookies and analytics tools).
• Profile Data: Account usernames, passwords, preferences, and communications with us.
• Professional Information: Employment history and qualifications if you apply for a role with us.

Sensitive Information (such as health, religious or political views) is only collected with your explicit consent unless required by law.

How We Collect Your Information

We collect your personal information through:

• Direct interactions (e.g., inquiries, orders, events, emails).
• Online activity (e.g., website visits, cookies, and analytics).
• Third-party providers (e.g., payment processors, marketing tools).
• Publicly available sources where appropriate.

Why We Collect and Use Personal Information

We collect, use, and disclose your information to:

• Provide you with products, services, and support.
• Communicate with you about orders, events, promotions, and updates.
• Process payments and manage transactions.
• Maintain and improve our website and services.
• Meet our legal and compliance obligations.

We may also use your data for marketing purposes but only in ways permitted by law. You can opt out at any time.

Disclosure of Your Personal Information

We may share your personal information with:

• Our employees and contractors (under strict confidentiality).
• Service providers (e.g., IT, marketing, logistics, payment processing).
• Professional advisers (e.g., accountants, lawyers).
• Authorities where required by law.
• A third party, in case of business mergers, sales, or asset transfers.

Some service providers may be located overseas (e.g., in New Zealand). We take reasonable steps to ensure your information remains protected.

How We Protect Your Information

We maintain physical, electronic, and managerial safeguards to protect your personal information against loss, misuse, or unauthorised access.

Despite our efforts, please be aware that data transmission over the Internet cannot be guaranteed 100% secure.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you.
• Request Correction if you believe your information is inaccurate or outdated.
• Withdraw Consent for marketing communications at any time.
• Make a Complaint if you believe we have breached your rights.

To exercise these rights, please contact us (details below).

Cookies and Analytics

We use cookies and analytics to improve your experience on our website.
You can control cookies through your browser settings. Blocking cookies may limit functionality on our site.

We may use Google Analytics and similar services — you can opt-out via your browser or Google’s tools.

Changes to This Policy

We may update this Privacy Policy as needed.
The latest version will always be available on our website, with the date of the last update shown at the top.

Contact Us

For any questions, access or correction requests, or complaints, please contact:

Circle C Transformers Pty Ltd
Email: sales@circlec.com.au
Phone: +612 9824 5433
Website: www.circlec.com.au